Last updated: 21 September 2026
Your privacy matters to us. This is placeholder text and will be replaced with our final policy.
1. Information we collect
- Contact details: your name, phone number and email address.
- Vehicle and booking details: make, model, registration documents, pickup and delivery addresses.
- Location: your device location, only when you choose "Use Current Location" while adding an address.
- Payment information: payment status and references. Card and bank details are handled by our payment provider and are not stored by us.
2. How we use it
- To arrange, track and deliver your vehicle transport.
- To verify documents and keep your booking secure.
- To send booking updates and respond to your queries.
3. Sharing
We share information only with the drivers, yards and service providers who need it to complete your booking, and where the law requires it. We do not sell your personal data.
4. Retention and security
We keep booking records for as long as needed for service, legal and accounting purposes, and protect them with reasonable technical and organisational safeguards.
5. Your choices
You can ask us to access, correct or delete your personal information by writing to carcooliesupport@oslgroup.co.in.